Streamlined Collaboration - Empower employees with the combination of strong presence management and secure messaging to speed up decision making processes and response times. Integrated softphone allows for secure remote calling and can save money by routing voice traffic through Wave IP.
Expanded Coverage - Maximize your ability to orchestrate more sales and service coverage with increased visibility into availability of remote sales and service staff located in multiple times zones. Extend service hours and create premium service offerings by routing calls based on the availability of remote staff members
Improved Reach-ability - Use a single number to reach any staff member regardless of location . Improve incoming call experience with multiple call handing settings and the ability to designate frequent or important contacts to a “Favorites” listing
Recordings - are securely stored on your Wave IP system and delivered as a voicemail message or via email.
Security - Securely extend unified communication capabilities beyond corporate boundaries. Eliminate risks inherent with IMInstant Messaging (IM) communications with secure messaging and content tagging for key words and phrases to be identified, removed, or blocked entirely from mobile IM sessions.